Today, one only needs to learn how to manipulate a mouse, punch a few buttons on a keyboard, or really just turn the thing on to use a computer. It’s hard for some folks to believe, but the computers of this generation almost run themselves! For fun, let’s investigate just how little knowledge these thousand-dollar machines actually require.

Can an absolute newbie operate a computer without knowing how to use a mouse or keyboard? Assuming that a computer is set up to operate on voice command – sure! Voice command software allows users to tell a computer what to do and the computer responds by fulfilling the user’s commands. Although it’s pretty new and still under development, voice directed technology has already infiltrated consumer service related systems.

Think back to the last time that you paid a bill over the phone. Instead of speaking to a human being, chances are that you spoke to a computer that not only responded to what you said and followed the commands that you gave it, it also asked you for more information such as your full name or credit card number. In this case, a person (such as yourself) operated a computer without even knowing it!

Can an absolute newbie sit down at a computer without knowing how to use one? Assuming that a computer is set up to operate on touch command – the answer is again, yes! Touch command software allows users to literally touch objects on a monitor and tell the computer what to do with a finger. Known as “kiosks,” these programs are already in use world wide at ATM machines, employment centers, and in health monitoring systems.

Neither a mouse nor a keyboard is required. A computer user only needs to touch various boxes on a screen to control a computer. Sure, the programming behind such technology is extensive and advanced, but to the end user, it makes computer use less intimidating and plain easy.

Of course when we talk about operating a computer, we envision more involvement than speaking on the phone or touching things on a screen. The above illustrations were just a couple of examples of how far computer technology has grown, and how far we’ve pushed “user-friendliness” to its limit. Eventually, the keyboard and mouse will have to play a role when computer newbies have to work with one as a cash register, as a hotel booking program, or as a library’s catalog system.

These requirements don’t make computers any less easier to operate, but they don’t make them that much harder either. So much of today’s software is designed to accommodate the experience of a new user that anyone could get connected to the Internet, send an email message, and download an MP3 file within the first five hours of purchasing a personal PC.

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The most vulnerable victims of software piracy are software businesses or independent programmers who create and distribute commercial software or shareware. We described shareware in another article, but because both commercial software and shareware require payment, they’re the target of pirates who seek to make these kinds of programs free to use.

Depending on their binding legal agreements, licensing typically allows the use of a single program on a single computer. This set up is usually fine for a user who uses software at home on one computer. But in an environment where there are five, ten, twenty or more computers, buying a license for each computer can be down-right costly. So costly that the temptation to pirate a little software here and there can be pretty tempting.

Co-workers are familiar with this temptation and they’re often the ones who “share” purchased software among those who need it. However the same temptation also prompts others to knowingly or unknowingly buy bootleg copies of commercial software or registered shareware.

As tempting as it is, it’s still illegal and the punishments/fines for sharing commercial or registered software is too much for one to bear. In recent news, “Yahoo China loses music piracy case (AP via Yahoo! News) A court has ordered Yahoo Inc.’s China subsidiary to pay $27,000 for aiding music piracy, the company and a music industry group said Tuesday.”1 Additionally, “EU lawmakers approve prison terms, fines for major commercial piracy (International Herald Tribune) EU lawmakers voted Wednesday for legislation that would set prison sentences and fines for large-scale commercial piracy, but exempt patents and copying carried out for personal use.” 2

Fortunately, there are alternatives. Schools can research student versions of commercial software or ask for a school discount. Just because school rates aren’t advertised, it doesn’t mean that they aren’t available. Freeware or open source software (also described in another one of our articles) is another alternative to pirating commercial-ware, as well as shareware. And using older versions of programs could additionally reduce the costs associated with commercial versions.

Up until recently, public opinion held little faith in freeware or open source software – often regarding it as low-quality knock-off’s of better known commercial products. But if you take a good look at what’s being offered at no cost, you may be in for a big surprise. The quality of today’s freeware and open source software created a strong rift among the commercial community and it’s literally driving the competition bananas! So much so, that even some well known software development corporations have joined the cause and built a few freeware open source products of their own!

If you can remember that there are hoards of alternatives to costly commercial software (and you make the effort to get it), you’ll discover that you can keep up with the rest of the computer industry at a significantly cheaper cost than if you attempted to pay your way down the software aisle. Software piracy just isn’t the answer.

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Connecting computers with either an Ethernet cable or a Wireless connection can create a home network. The easiest and cheapest method uses an Ethernet connection, which requires a series of network cards, a cable for each computer, and a router. The network card is similar to the old modems we used in the past to connect to the Internet, however in a home network, it’s used to communicate with every computer that’s connected to it.

You’ll want to first, select the computers that will connect to each other and then install the network cards inside each of them. Then you’ll connect a cable to each computer that will communicate with the server. These cables won’t connect to the server directly. Instead, they’ll connect to the router. To enable Internet access for each computer, this router will need to connect with a modem of the host machine.

Once the hardware is set up correctly (you’ll need to read the instruction manual of your equipment for details), you can then setup the network from Windows on each machine. Within Windows, you can set up a home network similar to the way that you set up an Internet connection. Only this time, you’ll set up a LAN (Local Area Network) connection.

Windows should walk you through setting up a LAN after starting the computer and once complete, you can begin to connect one of your machines to the network. You can do this through Internet Explorer by typing in the address and password required to access the router (the address and password required to access the router will be in the router manual).

Connected to the network, each computer can send files back and forth, open programs on a remote computer, play the sound files and videos located on another computer, and share a single Internet account to browse the web, download files, or chat with someone in an entirely different country. If a single printer is available on only one computer in the network, every connected PC can send documents to it and print them out. Kids will enjoy the ability to play multi-player games and adults will enjoy the ability to blast a single message to everyone at once or maintain a group schedule.

Since we’re describing a home network that will connect to the Internet, you’re strongly advised to install a protective firewall program to thwart Internet viruses, worms, or other damaging spyware code. Firewalls prevent – but they don’t repair. Only anti-virus and anti-spyware programs can reverse damage. So you should install a firewall on the computer that grants access to the computer, and then install an anti-virus and anti-spyware program on each of the remaining computers in the network.

If you have files that shouldn’t be shared (bank statements, credit card information, etc.), you can restrict their access in one of several ways. You can put them in a new folder and then remove the “read” permissions for that folder. Or you can specify who can (and who cannot) access specific files with a password from within Windows Control Panel.

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We’re talking about shareware – software that you can try before buying.

Shareware has a long history and was rather popular in the days where BBS (bulletin board systems) reigned the online industry. It hasn’t gone anywhere, but its competition with commercial software is fierce – so fierce that it tends to fall on the back burner among new computer users. This is unfortunate because shareware has so many advantages over commercial software.

One of those advantages is its cost. On the whole, shareware is generally cheaper than commercial software. But don’t misinterpret the cost. With shareware, cheap does not equal low-quality and there are plenty of examples that prove shareware often outperforms the quality of commercial software time and time again. How much savings are we talking about? You could purchase a quality word processor, spreadsheet, database program, or system utility anywhere from a mere $15 to under a hundred. This is almost unheard of in stores like Best Buy, Circuit City, or Egghead, yet the shareware programs offered within this price range rival even Microsoft’s Office suite.

Another advantage that shareware has over commercial software is its compatibility. We’re not saying that shareware is compatible with all operating systems. What we’re saying is that since we can try shareware before paying for it, we can determine if the software is completely compatible with our systems first. In other words, we can discover whether the software performs the way we want them to and should anyone try to do the same with commercial software, they’ll be in for a big disappointment.

Commercial software policy doesn’t even allow for returns, let alone “borrowing” them to try them.

The last advantage that shareware has over commercial software (but certainly not the least) is its applicability. Plain and simple, shareware is the best bet when you want to keep on top of the latest release of a particular program. Sure, computer stores do their best to keep their inventory up to date, but when you can download version 5.6042 of a shareware program as opposed to buying a commercial 3.0 version from the local computer shop, there’s just no comparison.

Which brings up our next point. Just where does one get shareware? Shareware is all over the Internet and it’s really hard not to bump into it. The most popular places to find shareware is within thousands of download libraries, however the companies (and even independent programmers behind shareware) are increasingly offering shareware from their own websites. A simple Google or Yahoo search for a particular type of program will yield all sorts of results that point you toward items that you can try before you buy.

Be aware however, that because shareware is not commercial software, you may not experience a full program the way you would if you bought the software out of a box. Shareware may or may not be limited – meaning that some functions may not be available to you until the program is paid for. These limitations are often small and don’t interfere with the way its full version operations. They’re really just implemented as a way to prompt payment. Remember that shareware is not freeware. You shouldn’t try to use shareware as commercial software without paying for it.

About the only thing that’s similar between shareware and commercial software is the way in which they may be bought. With a credit card, you can be the new owner of your own software within minutes.

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The short answer to “What should I buy?” is “The best.” Of course that answer is extremely subjective because “the best” to one person is certainly different to another. Our definition of “the best” is the fastest and the biggest, but even that leaves the computer newbie confused. Here’s a quick rundown of what the computer novice should do and why.

1. Buy a computer that includes basic peripherals. Every computer can be broken down into four major components: CPU unit, monitor, keyboard, and mouse. For the novice, it’s best to buy a computer that has all of these components included so that when it’s taken home, assembling the computer is a simple matter of plugging things in where they belong. Save the individual purchases of these components for those who have more experience.

2. Decide what you’ll use the computer for. If you want to use your computer for cruising the web, sending email, or performing simple word-processing or spreadsheet tasks, a computer with the basic components that we just described should suffice. If you want to use a computer to help with a career in multimedia however, you’re going to need to accessorize your system with a scanner, printer, digital camera, tablet, or digicam for example. If you want a computer to help with a career in music, you will need a quality microphone and set of speakers.

3. Create a budget and stick to it. How much can you afford to spend on a new computer? Although the prices of computers are decreasing, they can still create a hefty expense especially if you need additional peripherals described above. In addition, you’ll need to figure in costs for maintenance, servicing, and insuring.

4. Start comparison shopping and look for the “fastest and biggest.” By “fastest and biggest,” we mean the computer with the fastest processor, the fastest modem, the biggest memory, and the biggest hard drive capacity. Even if you think that you’ll never need the amount of speed or space available on the market today, it’s important to have in the event that you truly do need that much in the future. Having such a large reserve will cut down on costs when the time comes to upgrade for more than what you may settle for in a computer that offers less.

5. Stick with the better-known brands. Venturing off the beaten path with lessor-known brands is again, an adventure for those who have more experience with computers. Although those better-known brands may be a tad bit more expensive, the computer novice will appreciate the comfort in purchasing a computer from a business that has a long record of building quality products, and that has the funds available for fulfilling returns, trades, servicing, and warranties.

6. Select a store. Having an idea of what you want in a computer and what kind of computer that you want, your only task left is to select the place in which you want to buy it. There are a number of places available including computer store outlets, online stores, auction sites, used computer stores, or your friendly neighborhood yard sale. For the computer novice, we recommend buying a computer from a physical store. In a physical store, you have the opportunity to see the computer of interest in person and ask questions. New computer buyers also have access to store warranties, returns, trades, and services.

These suggestions should give the computer newbie a great start in selecting a quality computer for the first time and they apply to either Windows computers or Apple Macintosh computers. After making these decisions and finally selecting one that fits your needs, you can then venture into the fascinating world of software – a world that is just as grand as the world of hardware!

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As computer consultants, it’s our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don’t take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. Hopefully by the time you finish reading this article, you’ll understand the lesson that we were trying to teach our client: “What comes out of the box is really just a starter kit.”

The typical computer package comes with a CPU unit, keyboard, mouse, and speaker set. That may be just fine for some, but most people require more than that especially in today’s “connected” society. Today’s users require full multimedia capabilities, a wide range of graphics tools, and accommodations for the various portables we now enjoy. These extras aren’t included with “what comes out of the box,” and the only way to get them is to accessorize.

To illustrate the importance of accessorizing, we like to use the “plain dough” analogy. Let’s say that a brand new computer is a batch of plain dough – waiting to be flavored and baked into something useful. If we want to use this dough to make a delicious batch of chocolate chip cookies, we would need to “accessorize” this dough with chocolate chips and a little brown sugar. If we want to use this dough into in a warm loaf of sesame seed bread on the other hand, we’d need to “accessorize” the dough with yeast and sesame seeds.

Like “plain dough,” the brand new computer isn’t very useful by itself. It needs accessorizing.

Depending on what’s needed, accessorizing doesn’t need to be expensive. In fact, you can get away with paying a minimal amount for extra software and hardware if these accessories are for children. It’s when these accessories are work requirements or when they’re needed to produce works of quality for any other reason that they can become rather expensive. And this expense applies to microphones, digital cameras, PDAs, scanners, video cams, and more.

Regardless of cost, it’s important to understand that accessories can become “necessities,” and that the best time to get them is the moment you buy a new computer. Waiting too long to accessorize can cause more problems than necessary because while you wait, manufacturers continuously develop new technologies – technologies that your computer won’t be able to accommodate in the future. Once you’re ready to accessorize, the new products on the market are too advanced for your computer and they just won’t work. This is a typical problem experienced by those who want to use hardware designed for Windows Vista on a Windows XP or Windows 2000 machine.

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